1. Check and ensure the accuracy of the patient registration details & document completion. 检查文档的准确性,确保病人信息注册的完整; 2. Handle incoming calls; take messages and route messages to appropriate dept. 处理来电,留言并将信息转给相关部门; 3. Prepare medical files and insurance claim forms for direct billing. 准备医疗病历和保险支付理赔表单; 4. Assist physicians and nurses on patient’s communication, fill the medical insurance record。 协助医生和护士对病人的沟通,填写医疗保险记录; 5. Follow Clinic policy and procedures. 遵守诊所的政策和程序; 6. Perform any other duties as assigned. 执行指定的其他职责。 Qualification and requirements资格和要求: Knowledge, Experiences, Skills And Competencies. 知识,经验,技能和能力. 1. College degree or above. ***大专以上学历;接受应届毕业生 2. Fluency oral and written English and Chinese. 中英文流利; 3. Good office computer software skills. 良好的办公室电脑软件技能; 4. Demonstrate professional telephone etiquette. 展示专业的电话礼仪; 5. Good customer service skill 良好的客户服务能力; 6. Good communication skills, compressive ability, have the sense of responsibility, willing to learn. 良好的沟通能力、抗压能力,具有责任心,乐于学习; 7. Able to handle multiple tasks, can work under pressure and fast-paced work environment. 具有处理多个任务的能力,能够承受工作压力和快节奏的工作环境。 候选人需可以接受排班(因为岗位设置在医院,所以排班中含夜班)