岗位职责
1. Produce RTL customer service report
制作实时物流售后服务的客户报告.
2. Produce Jira monthly Project report
制作Jira的月度报告.
3. System Database Update includes contract upload and unit upload.
系统数据定期更新，导入合同和相关设备信息。
4. Service Wow Update as Daily basis
每天更新servicewow的维修订单.
5. Place service order for contract renewal, produce invoice and renewal document. Open PO follow up with vendor and follow up payment with customer if required.
售后服务订单及相关文件制作，和供应商跟踪未完成订单的状态,并***，以及和客户追踪付款情况。
6. Update Salesforce portal as required.
更新salesforce系统
7. Check and Close expired project in system, revenue and cost reconcile for RTL project.
根据要求来关闭系统内已完成的售后服务项目
8. Monthly Invoice for Multi Service Maintenance Projects
开具售后服务合同的月度发票
9. Weekly Invoice for Customer service Spare Parts Order
开具备品备件的订单发票
10. Checking Invoice Portal as regular basis to make sure invoices are uploaded.
追踪并检查服务发票上传到系统的状态。
11. Other work required by direct manager.
直线经理布置的其他任务。

任职资格：
1. MS Office skills
熟练使用MS Office 技能
2. Good in using ERP or SAP System
熟练运用ERP或者SAP系统.
3. Working experience in order management
具有订单管理经验
4. Good communication skills – verbal and written
良好的的口语和书写沟通能力
5. Ability to Multitask and workflow arrangement
可以同时处理多项事务, 具有合理安排工作的能力.
6. Ability to take Initiative
工作具有主动积极性.
7. Ability to do data analyst
具有一定的数据分析的能力.
8. Be responsible, organized, and detail oriented
工作认真负责，有条理， 具有责任心和细心.
9. Ability to report to manager timely and provide solution when required.
具有及时向上汇报的能力，并且可以提供一定的解决方法
10. Bachelor’s degree or above, 1-2 working experience is preferred.
大学本科及以上学历，有1-2 年工作经验优先