GENERAL SUMMARY
Improve strength of systems sales team – sales volume
Insure coverage of Dairy/Food customer base in the region
Broaden presence of SPX in the systems segment
Support and carry out global sales initiatives
Carry out local sales initiatives
PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
Manage existing customer base & Acquisition of new customers
Maintaining and enhancing existing customer relations to ensure high customer satisfaction, monitor operational performance, improve debtor days, identify new opportunities, ensure continued partnership with customers
Evaluating market trends, align portfolio, engineering & sales activities to maximize growth
Calculating key customer needs (voice of customers), associated investment plans and expansion opportunities
Developing new business to increase volume, revenue growth and wallet share
Negotiating contract/framework agreements to maximize profits with key accounts, customer stakeholders and executive sponsors
Ensuring the timely and successful delivery of our solution according to customer needs and objectives
Clearly communicating the progress of month/quarterly initiatives to internal and external stakeholders
Forecasting and tracking key account metrics (e.g. quarterly sales results and annual forecast) and preparing reports on account status
Collaborating with sale steam to identify and grow opportunities within existing and new territories
Assisting with challenging client request or issue escalations as required
Developing, updating and understanding the Key Account Plan for each customer so the company can map out its customer history and help determine their future so that both the company and its customer can grow
SKILLS
Solid process knowledge (technology)
Experienced in IT tools (Word, PP, Excel)
Knowledge of customer base
Team player
Systematically working, able to deal with several matters without loosing the overview.
Able to work in a team for example as a member of a multidisciplinary/multinational project team
Self-driven
Creative
Structured workflow
Flexible
Adaptable and resourceful
Hands on
EDUCATION AND EXPERIENCE
Adequate degree in dairy technology or mechanical engineering
Fluent English speaker and writer
6 years and above post qualification experience in sales of process equipment