Tasks：
- Working closely with Global IT team to support IT project design and implementation.
- As a local IT project owner to ensure the project running under time matter and cost control.
- Coordinate with IT support engineers at all NX China locations to ensure smooth operations
- Serve as a SPOC for the IT support engineer to provide technical support regarding end-to-end user support and IT infrastructure
- Liaison between NX users and onsite service desk engineers to resolve IT tickets
- Coordinate with Global ITO team to obtain necessary technical consultation/support for new IT projects
- Coordinate with external IT vendors for new implementations, system integration and maintenance of end-to-end IT infrastructure
- Maintain all IT assets across all NX locations
- Ensure external IT vendors provide support as per the agreed SLAs
- Coordinate with Finance/Sourcing team to support business units for purchase or payment related activities. Responsible for input and archive IT invoice and PO.
- Updating and managing IT technical documents and knowledge bases
- Report/Support/present all IT activities across NX locations to the reporting manager
- Experience in Data visualization will be plus.




Requirements：
- More than 5 years relate working experience.
- Global/Local IT project managing/coordinator/support
- IT budget supporting
- Supporting for Local IT strategy plan making
- IT daily management and equipment maintenance, user supporting, troubleshooting.
- Manage IT team service response speed
- Manage and guide frontline technical support, analyze, confirm, and optimize issues and requirements
- IT Asset Management
- Creation, updating, and maintenance of basic IT data
- Updating and managing IT technical documents and knowledge bases
- Support all IT topics/activities in the region
- Capacity for software Powerbi/Phyton/VBA to support for visualization