岗位职责: 1. Aggressively achieve sales target, manager to increase parts category to existing customer;积极实现销售目标, 增加客户的购买品项。 2. Coordinate internally and externally for all services, build long term and perfect relationship with customer; 协调内部和外部的事务,与客户建立持久并良好的关系。 3. Maintenance of customer information, customer material description and pricing in SAP维护SAP系统中客户信息,客户物料描述及价格 4. Maintenance of customer database, PO and document filing维护客户数据库、采购订单和文件备案 5. Order placing and follow ups订单的下达和有效跟踪 6. Customer complaint and other customer related issues handling 投诉及相关客户事务的处理 7. Responsible for Account Reconciliation负责对账 8. Support Finance Department on related VAT Invoice issue. Keep good record on billing in SAP to match to VAT Invoice协助财务部门开具相应的VAT发票。保证SAP系统发票和VAT发票的良好记录及之间的可追溯性 9. Maintain and support 6-S principals and initiatives 支持及推动6S的推行 10. Other work assigned by superior and company 上级领导及公司分派的其他工作 任职要求: 1. College degree or above大专及以上学历 2. Minimum 2 year experience in customer service function至少两年相关客服工作经验 3. Knowledge of relevant products is preferred有相关产品知识优先 4. Excellent communication, presentation, Selling and Negotiation skills良好的沟通,表达、销售和谈判技巧 5. Proficiency with office software, ERP system experience(SAP) 精通办公软件, ERP系统(SAP)操作经验 6. Knowledge in logistics and trading具有物流与贸易知识 7. Self-motivate, confident, patient, responsible自我激励,自信,耐心,负责 8. Team work spirit团队合作精神 9. Good English oral and written skills良好的英语口语和书面语能力 10. Good service attitude &soft skill良好的服务心态和软技巧 11. Good cost control awareness良好的成本控制意识 12. Good mental and physical conditions良好的身心健康状况