Customer Service Associate / Customer Service Assistant
资深销售 / 销售


JOB MISSION工作使命：
Achieve sales target through professional selling skill and offering customer amazing services. Maintain store image.
通过专业销售技巧及向顾客提供优良服务，完成销售指标，维护店铺形象。


MAIN RESPONSIBILITIES主要职责：
1． Introduce/present products in line with company standard to customers
根据公司的服务标准向客户介绍、展示商品
2．Focus on customer service quality and after sales service to customers
注重服务质量及商品售后服务
3．VIP maintenance
VIP 客户维护
4．Daily stock-take execution and prevent stock loss
每日货品盘点及防止货物损失
5．Assist to maintain store clean, tidy and visual merchandising
帮助保持店内的清洁、整齐，做好商品的陈列展示
6．Standard grooming presented
保持符合公司标准的仪容仪表
7．Good communication with customers and store staff
与客户及同事进行良好的沟通
8．Build strong cross functional relationships within the organization
在公司内部构建跨部门的联系
9．Any other duties/matters may be assigned from time to time
完成其他临时交办的工作


PROFESSIONAL REQUIREMENTS专业要求：
1．At least 2 years sales experiences in fashion retail industry, international luxury brand experience is a plus
两年以上时装零售经验，具备国际奢侈品牌经验者优先考虑
2．Good communication ability, presentation and interpersonal skills
良好的沟通能力，商品介绍能力及人际交往的技巧
3．Proficiency in computer operation
良好的计算机操作能力
4．Fluent Mandarin，English listening and speaking is a plus
普通话流利，英文听说者优先


PERSONAL REQUIREMENTS其他个人要求：
1．Service-oriented, dynamic, hardworking and willing to learn
有服务意识，有活力，工作勤奋，乐于学习
2．Self-motivated and result-driven
有上进心，注重结果
3.Service Oriented and Result Oriented
以服务为导向，以结果为导向
4．Strong implementation
高效的执行力
5．Perceptive insight
敏锐的洞察力