About role: (Target onboarding date: Dec or Jan 2025) The opening is aimed at supporting customers and product development for CASE market APAC region focusing on Adhesive & Sealant business. The role open is Technical Support and Development Specialist. TS&D Specialist function plays a key role to support business maintenance & growth by providing technical service to our customers and developing new biz opportunities & products to new & existing customers to serve their needs.
Responsibilities: Product/application development projects 61 Work with central R&D, the application laboratory, consultants, and/or external laboratories to rapidly develop new product solutions that meet the needs of the local market application. Translate customer requirements and application needs into direct product solutions in target Adhesives & Sealants markets and the related applications. Implement new products at customers in close cooperation with other functions (sales, product research, process research, and manufacturing). Identify gaps in our application know how and identify/develop tools (capital, materials, test procedures, etc.) and technology required to close those gaps. Work closely with technician team to optimize resource use against opportunity size and timing. 61 Leads technical projects from Platform projects to product tweaks to formulation design and application programs 61 Plans technical perspective for projects, prepares charters, defines critical issue to ensure efficient execution and on target implementation (time, value, capex) 61 SME in all test methods and instruments used in the CASE Value Center, primary focus being in Adhesive and Sealants applications 61 Defines requirements and leads implementation of new testing capabilities in alignment with the Adhesive and sealants strategy 61 Brings methods from installation to operation 61 Explores market for external laboratory services that further enhances CASE’s application development capabilities. Key liaison to those external labs, coordinates respective testing programs 61 Runs the more sophisticated application lab methods and programs as required and trains lab technicians on new methods developed so they can become part of the standard methods run by the technician team 61 Prepares both, condensed/day-to-day as well as scientific reports (e.g. CRIs) in a professional manner 61 Reports observations and thoughts proactively to contribute to product/application development success 61 Guide/co-lead Product Development efforts 61 Work with polymer researchers to develop new latex products 61 Leads and coordinates scale up team to ensure smooth integration of new products into the manufacturing assets 61 Identify customer needs and market trends in Adhesives & Sealants applications 61 Runs tests in safe manner aligned with global SOP 61 Follows strictly all standards and operational procedures 61 Generates reproducible test data and reports properly into the database 61 Completes programs and projects in a timeline manner Other Responsibilities: 61 Develop and build relationships with external customers, suppliers, influencers, and decision makers through daily contacts and industry association activity. Develop market recognized technical skills. 61 Attends technical conferences and exhibitions and represents Trinseo CASE as industry expert 61 Significant contributor to building CASE brand awareness and reputation in the CASE market industries 61 Drive EBIT by developing and qualifying products for new customers or new applications 61 Develop recognized expertise in application and product areas 61 Completes programs and projects in a timeline manner
Qualifications: 61 Bachelor's Degree or higher in Polymer Material Science, Fabrication Technology or Engineering, or closely related fields. 61 5-10+ years of experience in a Technical Service and/or Development role with exposure and/or polymer fabrication technologies, gained through a university level education in Polymer Material Science, Fabrication Technology or Engineering, or closely related fields. 61 Good interpersonal skills are critical 61 Fluency in English, the company language, and Chinese, as the local language, is critical to this role 61 Very structured and pro-active way of working 61 Excellent communication skills 61 Independent worker, self-starter, hands-on and proactive personality 61 Mobile and able to travel approximately up to 25% of the time, essentially within the APAC region