Job Description (Job Summary + Job Responsibilities)

Provide technical service to existing business of Graphics in Greater China region
Communicate with local/regional/global product managers & marketing team and provide up-to-date information to Graphics
Handle customer complaints, follow-up actions and troubleshooting
Interact with local and regional R&D team to collect and understand customer requirements, and translate to CTQs
Demonstrate vehicles/signage wrapping & installation technique internally and externally
Update Graphics industrial trends and insights from technical perspective
Technically support the commercial team for new customer and/or new application development with existing products
Take responsibility in customer/installers overseas training program
Lead local Graphics exhibition program and related contents






Qualifications

Bachelor’s Degree in Chemical / Material / Automobile or other related discipline
5 years and more of technical service experience with customer interaction in Graphics industry
Capability to handle technical and/or qualities issues and close customer claims
Experience with product development and commercialization process
Very strong aspiration to learn Graphic wrapping and installation techniques
Good command of English to communicate with regional and global counterparts
Comprehensive understanding of Auto after/before market
Adaptability to the organization and full engagement with commercial team
Ability to operate with little supervision in a complex environment