HAL SOP for Retailers 61 new clients onboarding support 61 new scope preparation 61 project management Technical Alignment 61 various report, test plan templates 61 knowleage system maintenance, incl. LIMS 61 testing matrix 61 technical clarity and decisions 61 training materials and rollout 61 QM documents and correlation tests Back Office for DE 61 test plan & quotation 61 test assignment 61 customer support Process 61 completion & streamlining Local Business 61 service solutions for new clients 61 new market development