I. Responsibilities

1. AP posting
83 System data update and job status change
83 Reconcile and post monthly SOA
2. Process
83 Handle IOP draft and implementation
83 Improve overall performance of system and process including Documentation standardization, reinforce the system training of Cargowise1.
3. Training, Improvement Action
83 Handle Existing or new system training
83 Handle Operation Procedure Training including Global & GCA IOP
4. Performance Monitor
83 Monitor Data Accuracy, Abnormal job profit and KPI
5. Implementation and Supporting
83 Support new customer implementation & draft and maintain Customer SOP
83 Handle System integration & Monthly SOA reconciliation
83 Handle Report setting
83 Handle New countries/stations OPs training
83 Cross function support (Key Account/Control Tower/Client Solutions Group)

II. Education and Experience requirements
84 Bachelor’s degree. Major course of study in logistics, transportation, international or business preferred.
84 Minimum 8-10 years relevant international freight forwarding or logistics experience.
84 Experience in a regional role preferred.


III. Job Skills and Competencies for this position

84 Strong knowledge about computer applications (excel, PBI) and relevant software (Cargowise1, PO management)
84 Strong analytical, conceptualization and problem-solving and interpersonal skills.
84 Be result oriented with the ability to troubleshoot.
84 Must be able to work independently and as well as a team player.
84 Proven ability to identify improvement opportunities and perform business to make recommendations.
84 Strong written communication skill in English.