Deliver back-office support to Retail Management Team, Boutique and Direct Trade Operations to ensure a well-functioning network
61 Provide business excellence support (i.e. process and tools); Supplier Management, Purchase Order creation and payment follow-up with Finance
61 Support all Boutique and Direct Trade operational activities, e.g. follow-up on boutique and trade corners issues on a daily basis, ensure proper implementation of Boutique Operating Standards
61 Provide real-time overview of operational spend and initiate follow-up on controlling grids
61 Provide and review various operational reports, including traffic report, VM report for campaigns, activity reports
61 Review sales reports: daily, weekly, monthly for ongoing discussions, analysis and support of action plans with Retail Management Team
61 Support Head Office team in project roll outs and new business
--The individual will be responsible for, but not limited to, the following:
61 Contracts Management
61 Ordering and Management of staff uniforms
61 Licenses Management: conducting process from A to Z, and coordinating with consultants (in Chinese) and with our Finance
61 Ordering and organization of supplies and visual merchandising items
Align internal communications related to Boutique and Direct Trade network
61 Coordinate and align Boutique and Direct trade internal communications, and the communication processes
61 Ensure information centralization by providing up to date processes & procedures documentation and an up to date shared environment for offline network
61 Maintain Document (e-document) Management
Manage maintenance service suppliers. From long term contract frameworks to daily management
61 Support improvement in supplier frameworks/contracts to optimize reaction time & budget control Support new projects and Boutique/Direct Trade openings with operational planning and follow-up
61 Able to work in Boutique or Direct Trade once per week (polished appearance, sell to and service customers)
61 Able to travel to assist with new Store openings or to work in select Boutiques/Direct Trade (min. 4 weeks/year, and as necessary), occasional weekend work