1. Manage the supply chain to secure the quality level to make the company even more competitive with stable quality trend 2.Support PD team to involve new product development to set up the correct standard 3.Secure quality are the same level globally for our Branded Furniture, and secure alignment on quality levels between the European and Asian team’s. 4.Involve the inspection and check the inspection reports for Furniture and Accessories items, to ensure the quality can be maintained well to avoid claims repeatedly 5.Support the sourcing team on technical problems or work with supplier to keep the process under control during development stage. 6.Handle claims from clients in different destinations, to create the monthly or quarterly claim report, then follow up CAP with analysing the claim data to prevent new claim or similar mistake happening. 7.Provide clients with good service on handling claims in professional and fast way. 8.Work with supplier to enhance supplier performance with lowering down claim ratio and keep quality improvement plans. 9.Responsible for consolidating and approving the necessary tests or certifications according to NUL compliance request or client request. 任职要求: 1. Engineering or Management background 2. Have strong technical background to analyze and deal with problems 3. Have strong management skill or have leadership experience to manage one team 4. Have good experience on product development or process improvement 5. Have good experience on high level furniture retailing or project 6. You should be a person with energy, dynamic, and you are able to remain calm, and in control in high pressure situations. 7. You are strong communication skill with different parties (Sourcing team, QC team, Suppliers, Oversea clients). 8. You are organized and hardworking 9. You can manage several tasks at the same time 10.You like a busy and hectic environment 11. Fluent in Mandarin and English to a high level, and educationally 12.We expect you to have more experience on quality assurance from furniture industry at least 8 years