With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement:
The Senior Manager, Finance Project, FSSC is the key Business Partner for GCM FSSC. This person is expected to manage and deliver the enrollment/transition in accordance with Finance Shared Service Center project plan. This position will be collaborating across Corporate Operations Finance, Pre-opening, and Hotel team to ensure deliverables are met.
Position Summary:
§ FSSC Enrollment Project Management
§ Closely working with Project Director, Operations Finance team, Pre-opening team and Hotel teams to successfully enroll hotels into FSSC. Be responsible for Focused and Full-Service hotels Shared Service Implementation and Stablization processes.
· Implementation: Lead the hotel enrollment projects make sure the systems (DocMX, RPA, E-voucher, Ticketing systems) are depolyed per schedule. Enrollment process are setup and trainings are delivered.
· Stablization: Keep monitoring on process stablization and hand over to FSSC operations team when it’s stablized.
§ Manage program reporting to various stakeholders, driving governance set-up and effective.
§ FSSC Continuous Improvement Project
§ Continuously improve the enrollment/transition Process, Methodology and Toolkit, actively manage risks and issues by collaborating across work streams, ensuring lessons learned and driving consistent and optimized enrollment/transition.
§ Be responsilbe to lead the operations process Continous Improvement initiatives. Identify the opportunities and deliver the expected efficiency savings.
§ Corporate projects
§ Non-FSSC hotels system related project (DocMX, PEP, RPA etc.,) communication, roll out and implementaion.
§ Lead on project charter alignment, develop the transition plan, manage to get sufficient resources per agreed the goal and timing. Ensuring transparent/timely reporting on the progress, success and risks/issues of the project status to leadership and seek their support to ensure project moving forward smoothly.
§ Implementaion project regular status monitoring, tracking and follow up.
§ Control the project budget, evaluates all project initiatives as to feasibility, costs/benefits and value-at-risk, and takes corrective actions when necessary.
§ Communication and Relationship Management
· Relationship management of internal and external stakeholders.Builds supportive, productive, and trusted working relationships with Owners, Operations Finance Team, Hotel teams, FSSC teams and Corporate team.
§ People Management
§ Lead the team and guide on Team Members’ Project Management skillset and knowledge buildup.
§ Be responsilbe for Team Members’ career development.
What are we looking for?
Strong Financial Analytical skill, number sensitive. Strong Project Management skills. BA/BS/Bachelor's Degree PMP, ACCA, CIMA or equivalents More than 10 years of related experience. More than 5 years of management or supervisory experience. Managerial experience type 20-40% travel request What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
