Title: Trip IBU CSC FLT Trainee Location:Building A, No.999 Jin Zhong Road, Shanghai
Trip IBU CSC (Customer Support Center) Flight Product Trainee Program aims to develop high-potential talents through rotating in Customer Service, Quality, Workforce Management, ,Service Procedure, Team management and other teams within 6 months . As a trainee in the CSC Flight Team , you will: 61 Receive a tailored talent development plan with the help of in-team experts and mentors providing full guidance and sharing work experience. 61 Accumulate hands-on experience through real work practice, and have opportunities to be sent to global sites. 61 Build up solid business expertise and capability to support global business expansion and growth across the whole organization. 61 Be encouraged to step out of your comfort zone by doing more, learning more and growing more to advance your career. Qualification 61 Bachelor degree or above, major in Mathematics or Statistics is a plus. 61Excellent written and verbal communication skills in English. Proficiency in Korean/Japanese/Thai Language or any other service language will be a plus. 61 Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.). 61 Strong data analysis skills 61Good communication skill with stakesholders 61 A team player in the` past and willing to join a fast pace environment. 61 Excellent learning ability and strong stress tolerance, determination to continuously improve work. 61 Focus on customer experience, excellent ability to explore customer problems. 61 Good logic thinking, always full of unique innovative ideas. 61 Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.