Job Description
The Dow Chemical Company has an exciting opportunity for a Sr. Workforce Administration (WFA) Specialist, within Human Resources (HR). The HR Solutions organization will be responsible for the design and delivery of innovative solutions to all employees and leaders. HR Solutions roles will contain deep subject-matter expertise in order to consult on programs, processes and people. The top priority of HR Solutions is to deliver the best Employee Experience through exceptional delivery of a portfolio of solutions.
We are looking for people who:
61Have a passion for learning
61Are never satisfied with the status quo
61Build successful relationships and thrive in diverse networks and working teams
61Are willing to try “new ways” of doing things
61Desire to understand the business and external customers
61Enjoy using data to tell a story or make a case for change
Job Overview:
Sr. Workforce Administration (WFA) Specialist is empowered to support and perform HR operations required enable HR business processes and drive a best-in-class Employee and Candidate Experience. This role will also support Workforce Administration (WFA) event planning, implementation and delivery for APAC.
Accountabilities
61Support employee lifecycle activities including pre-onboarding, onboarding, transfer, separation, reporting etc. in Japan.
61Engage with third party providers to establish, develop and review the suite of services in Japan WFA.
61Provide oversight to Korea WFA activities, identify and deliver E2E solutions to HR, employees and people leaders and address escalated inquiries.
61Drive continuous improvement process and drive cross discipline projects for APAC with limited supervisory.
61Initiate Knowledge Base and Case Management content updates.
61Act as the APAC Position Management and Data Privacy focal and work closely with global team to address escalations.
61Provide information and insights to Global Experience Leader, APAC Regional HR Directors and Regional Discipline Team Leaders to continuously improve Knowledge Base and Case Management content.
Additional Competencies:
61Highly skilled in effectively interacting with and supporting all levels of employees
61Sensitive to cultural differences.
61Able to operate effectively and proactively with an employee-experience and end-to-end mindset.
61Able to use appropriate judgment in escalation or when to involve other resources in decision making or processing.
Required Qualifications
61Minimum of five years in Human Resources or relevant experience in MNC business environment.
61Excellent communication skills in both written and spoken Japanese and English are essential. Korean language skills would be a plus.
61Demonstrated ability leveraging a variety of technology to support inquiry resolution (e.g., Workday, ServiceNow, MS Office), experience with data analytics would be advantageous.
61Highly skilled in effectively interacting with and supporting all levels of employees effectively and proactively.
61Capable of multi-tasking and managing competing priorities effectively.
61Critical problem-solving skills, and able to use appropriate judgment in escalation or when to involve other resources in decision making or processing
61Ability to work collaboratively, self-driven, and accountable.
职位要求：
Same as Job Description