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Customer Quality Engineer ID175090
1-1.6万·13薪
人 · 本科 · 3-10年工作经验 · 性别不限2024/11/12发布
五险一金年终奖金专业培训定期体检餐饮补贴带薪年假交通补贴周末双休补充医疗保险弹性工作

浦东新区世纪大道1168号东方金融广场A座1202-1203室

公司信息
马勒投资(中国)有限公司

外资(欧美)/500-1000人

该公司所有职位
职位描述
Your Roles & Responsibilies
- Customer Claims (field + 0km), feedback and correspondence on Tec Warranty platform
- Customer claim registration in SAP
- 8D test report evaluation
- Coordinate with different functions for quality related topics including Sale, Product Management Controlling, Purchasing team
- Inspection coordination with warehouse QA for returned goods
- Manage Customer Complaints and Problem Solving process
- Perform Root Cause Analysis in case of non-conformities (Product, Process, KPIs, Audits)
- Provide Product Test Report to customer
- Define and Implement Corrective Actions (Product, Process, KPIs, Audits)
- Monitor supplier quality performance with PLM & MPBQ teams on a regular basis
- Provide supplier claim overview to PLM & Purchasing teams
- Reporting of necessary KPIs
Your Skills & Strengths
- Bachelor degree in Engineering, Technical Management, or equal
- Strong knowledge in Quality Management Methods (IATF16949, 8D, RCA, etc.)
- Experience within Automotive Industry (Independent Aftermarket preferred)
- Experience in Project Management
- Knowledge about Thermal Management products and production processes a plus
- Good understanding of IT Tools (ERP, CAD, Excel, Powerpoint, Databases)

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