Your key contributions and influences:
Franke Coffee System Digital Solution Support:

● Engage in field tests for new software in IoT, API cloud, payment systems, and hardware, ensuring their smooth operation.
● Take part in software validation for new use cases and machine software, guaranteeing quality.
● Contribute to introducing new/changed IoT products and services, driving innovation.
Establishing of a knowledge database for troubleshooting
Active participation in the product quality improvement process
Service Network Controlling & Audit:

● Take charge of service performance audits for distributors and partners.
● Regular visits ensure their adherence to Franke Service standards, guaranteeing customers an outstanding service experience.
Project Support in APAC:

● Technical consulting of the sales force and customers both pre - sales and post – sales, such as choice of machine, configuration, preventative maintenance programs etc.
● Support of high priority machine tests and solving of specific technical issues
● Coordination of technical, in-cup quality, and process support of distributors and service partners

What we expect from you:

● Technical Degree in Mechatronics, Computer Engineering, or related field.
● Proven experience in software testing, validation, and technical support.
● Strong understanding of IoT, API, cloud computing, and payment systems.
● Excellent problem - solving and communication skills.
● Fluent English can be work language

What we offer:

● We provide an opportunity where talent can fulfill their potential
● Strong learning and development culture
● A dynamic and innovative team
● Modern, safe, beautiful and global work environment
● Unlimited high-quality coffee for free