职责和责任:
1. Check and ensure the accuracy of the patient registration
details & document completion.
检查文档的准确性,确保病人信息注册的完整；
2. Handle incoming calls; take messages and route messages to
appropriate dept.
处理来电，留言并将信息转给相关部门；
3. Prepare medical files and insurance claim forms for direct
billing.
准备医疗病历和保险支付理赔表单；
4. Assist physicians and nurses on patient’s communication, fill
the medical insurance record。
协助医生和护士对病人的沟通，填写医疗保险记录；
5. Follow Clinic policy and procedures.
遵守诊所的政策和程序；
6. Perform any other duties as assigned.
执行指定的其他职责。
资格和要求:
1. College degree or above.
全日制大专以上学历；接受应届毕业生
2. Fluency oral and written English and Chinese.
中英文流利；
3. Good office computer software skills.
良好的办公室电脑软件技能；
4. Demonstrate professional telephone etiquette.
展示专业的电话礼仪；
5. Good customer service skill
良好的客户服务能力；
6. Good communication skills, compressive ability, have the sense of responsibility, willing to learn.
良好的沟通能力、抗压能力，具有责任心，乐于学习；
7. Able to handle multiple tasks, can work under pressure and fast-paced work environment.
具有处理多个任务的能力,能够承受工作压力和快节奏的工作环境。