Life Cycle Manager is the key contact person in the Global Service Division for Equipment and Solutions Division for the specific product(s) with the objectives to: Ensure every new equipment delivered to customer has maintenance and spare part support available from day one. Main tasks and responsibilities
● The following tasks and responsibilities will apply for both our Joint Venture partners and MacGregor products ● Plan and manage the product life cycle of new products ● Work with the New Build product manager to define the product strategy and life cycle offering ● Represent the Global Services Division in the product development and project execution ● Define product specific maintenance, spare part and training concepts for new products ● Support the New Build to utilize the existing item base and manage required master data ● Monitor the product performance and build a joint action plan to improve with the product manager ● Ensure that the learnings from customers is collected and brought to the product management ● Analyze the product specific performance of service and spare part operations for improvement.