PURPOSE OF THE JOB To conduct field coach, work with sales team for the client experience improvement and sales growth.
MAIN RESPONSABILITIES · New BC training · To improve BC consultation and selling skill in order to provide better service to the customer. · To guide BC and build confident to BC while working with them in the field. · To train BC on novelties in the secondary city. · To conduct beauty workshop for the customer. · To help sales department on BC evaluation. · To maintain and upgrade BC image.
KEY FIGURES · Turnover under responsibility: Client Service Score Target & Sales Target & Ranking Target · Budget under responsibility: According to Budget
PERSON SPECIFICATION Key competencies: · Action oriented · Drive for result · Creativity · Learning on the fly · Integrity and trust · Customer focus · Priority setting · Good presentation and coaching skills · Be a role model Technical skills: · At least 3 years relevant working experiences or previous experience in cosmetics/fashion-related brand · Good make up skills · Fluent in Mandarin and English and in both written and oral communication · Good PC skills and familiar with Word, Excel, PowerPoint, etc.
