Job description:
1. Handle incoming repair/spare parts enquiries;
2. Handle customers’ spare PO and repair order, create orders in system, follow-up with repair stations and OEM for on time delivery;
3. Monitor repair order & spare order delivery performance, coordinate with OEM and logistics department about shipment issue;
4. Make quotation, issue invoices according to daily shipping information;
5. Provide exchange or loan services for repair activity;
6. Provide AOG support to customers;
7. Support PP provisioning for landing gear overhaul project and workshop repair;
8. Provide orders status report to customers on weekly basis;
9. Maintain up-to-date records in system;
10. Work with billing & payment specialist for payment collection and solving dispute of invoice;
11. Coordinate with Finance department to properly handle existing activities and new business;
12. Coordinate with the other functions for customers-related topics;
13. Other tasks assigned by the superior.

Requirements:
1) Bachelor’s degree or above;
2) Economy & commerce related major is preferred
3) 3-5 year work experience or equivalent work experience in order management, aerospace industry experience is preferred;
4) Knowledge of order management;
5) Basic knowledge of import & export;
6) Proficient in using ERP system;
7) Fluent Chinese and good oral and written English;
8) Proficient computer skills, especially MS office, excel;
9) Time management.