Operations Coordinator
1 Maintain good relationship with existing and potential clients.
2 Receive inquiries from the allocated clients and offer appropriate Moody services
3 Liaise with internal/external people to recommend the required engineer for client review and approval
4 Handle the client approved engineer availability with the team
5 Review service reports and distribute according to the assignment instruction.
6 Provide invoicing information to billing clerk and give them support.
7 Maintain record keeping system.
8 Prepare assignment Instructions to inspectors or other offices when necessary.
9 Contact suppliers to inform of Moody’s involvement and confirm client requirements.
10 Arrangement and confirmation of forthcoming visits to both Client, vendor and Inspector / Expediter.
11 Update files during work in progress.
12 Inform parties concerned of inspection / expediting results as necessary.
13 When in doubt, consult originator and / or Technical Management.
14 Liaise with client’s project manager and relevant.

QUALIFICATIONS/REQUIREMENTS

1 Bachelor degree with at least 3 years working experiences and 2 years customer service experience with an Engineering background is preferred.
2 Fluent in English writing and speaking
3 Strong communication skill and workable under pressure
4 Sense of business development and cost conscious
5 Willing to learn, willing to take challenges