Main Responsibilities: 61 Partner usage tracking 61 Monitor order SLAs and coordinate with different stakeholders to manage any risks proactively 61 Track any open issues with partners to closure 61 Assist in any bulk order requests by coordinating with internal stakeholders 61 Address queries from partners by coordinating with different stakeholders 61 Ensure timely invoicing and payments 61 Provide reports for BI stakeholders on revenue projections 61 Alert if usage drops and work with Partnership Manager to engage client to address root causes 61 Communicate any known issues with resolution plans, track them to closure