61 Handle daily communication (emails, calls, online tools) for customer inquiries, order confirmations, and shipment tracking.
61 Assist Commercial Manager in maintaining client relationships and updating customer needs/feedback regularly.
61 Monitor contract execution, invoice verification, and payment progress to ensure compliance and efficiency.
61 Assist in updating in-house Business Management System and coordinate with operations, logistics, and documentation teams for shipment arrangements.
61 Track cargo status, resolve exceptions (e.g., delays, port changes), and notify customers promptly.