Position Summary:
Accelerate and sustain the growth of the sales department by gaining and sharing excellent product and application knowledge.
Duties and Responsibilities:
1. Provide technical support of product and application (including technical communication and proposal, onsite commissioning and training) to sales and service departments, to maintain and promote the business growth of the company.
2. Understand customer production process, provide innovative and unique selling point solutions to customer, negotiate and sign technical agreements with customer.
3. Collect customer voice, information of the market and competition as well as localization information of market trends and application, work with sales and other cross-functional departments (such as Marketing, Service) to develop successful sales strategies.
4. Cooperate and coordinate local work with relevant functional departments in headquarters (such as departments responsible for product and application development).
5. Participate in project management, track project implementation, provide on-site installation guidance, commissioning and training services, collect, report and solve problems, and have a keen sense of potential customer needs through project services and turn them into sales opportunities.
6. Support sales and service department to investigate and resolve customer complaints.
7. Become an expert in designated products and applications.
8. Other tasks assigned by line manager.
Knowledge, Skills and Abilities:
1. Keen business potential sense and high ability to get effective information from customers.
2. Ability to solve problems related to technology and application and coordinate activities in different market areas, strong logical and innovative thinking, proactive work.
3. Strong communication and coordination as well as time management and self-management skills, flexibility and strong team spirit.
4. Strong self-learning ability and self-driven.
5. Ability to influence cross-functional teams.
6. High willingness to travel domestic.
Qualifications, Training, and Experience:
1. Bachelor’s degree or above with an engineering related major (mechanical, chemical, process, etc.), additional qualification in an economical field is a plus.
2. Over 3 years working experience in product engineer or similar position, rich experience of communication with customers, working experience in a multinational environment is preferred.
3. Proficiency in the use of Microsoft Office and AutoCAD.
4. Good written and verbal English skills.