Role Responsibilities and Tasks / 职责与任务：
1) Provide technical support to customers;
2) Answer customer promptly with updated information on product engineering and trouble-shooting techniques;
3) Build-up an effective link with customer through routine visits;
4) Collect, analyze field technical data, and elaborate technical review;
5) Report to OEM technical-related issues;
6) Update customer database;
7) Ensure OEM trouble shooting and maintenance standards are correctly implemented;
8) Introduce products and technical services to new operators;
9) Participate to dedicated technical training courses;
10) Review repair station shop finding reports and elaborate technical analysis;
11) Assist Customer and Material Supply Department to procure adequate documentation, tools or parts;
12) Attend annual field service engineers meeting;
13) Demonstrate special tools at customer base;
14) Other tasks assigned by superior

Role Requirements / 任职要求：
1) Bachelor degree or above;
2) Aviation mechanic & electronic engineering;
3) At least 5 years’ experience in aircraft maintenance associated with engineering or line maintenance;
4) Former employment with a domestic airline is an advantage;
5) Proficient in using AMM/CMM;
6) Well-versed in MS Office;
7) Fluent Chinese and good oral and written English;
8) Communication and negotiation skills;
9) Proficient computer skills;
10) Responsibility and service oriented;
11) Strong communication and coordination skills;
12) Action oriented focus, active communication;
13) Strong team spirit and learning adapting capability;
14) Cross-cultural competence;
15) Ability to work under pressure.