In Otto International, It starts with us; Our outstanding products and services are made possible by our most valuable resource: our people. It is their skills, passion, and precision that empower our excellent, customer-centric solutions.

Otto International is seeking for an experienced Quality Assurance Technician to join our team. In this role, you will need to ensure that the quality of goods meet the requirements of customer and ensure inspector has sufficient information to conduct inspection and monitor vendor / manufacturer’s quality performance and give them advice and instructions on how to improve and maintain quality level and to provide technical support to merchandiser in order to increase potential business as well as to balance delivery risks.

How will you make a difference?
61 Guided by supervisor, be constantly involved in product development and supplier sourcing for customers, to maintain competitiveness and enhance business
61 Determine product specifications like testing/certificate program, quality & workmanship requirements
61 Work with and explain to all suppliers our product specifications
61 Provide support to the QC team for efficient inspection service
61 Pre-production control by: 1. conducting sample pre-check, dispatch and issue reports accordingly, 2. Conducting pre-production meeting and pre-inline in the factory, when necessary
61 Serve as a consultant on technical issues
61 Monitor and manage vendor’s for continuous quality KPI improvement (rejection ratio & claim ratio); Regularly visit suppliers and factories, when necessary
61 Assist customer for continuous quality improvement, like return rate
61 Perform other duties as assigned by management

Who are we looking for?
61 Minimum 3 years’ quality engineering experience for home appliance product
61 Preferably from buying office/trading; factory experience is a plus
61 Diploma or above graduate on Engineering or related subjects
61 Has good experience of product development
61 Good technical knowledge on relative product and a good understanding of manufacturing process
61 Solid knowledge on the International Safety Standard (EN, IEC), and solid experience in quality assurance and quality control
61 Good command of written and spoken English and Mandarin
61 Proficient in MS Office applications, including Outlook, Exchange, Word and Excel