1. Responsible of retail KPI's reports and performance analysis to monitor the business (daily, weekly, monthly basis);
2. Monthly sales forecast set-up with controlling team;
3. Audit of front and back-office operations in stores to improve Standard Operating Procedures;
4. Resource optimization to ensure retail profitable growth (headcount analysis based on sales & traffic);
5. Operational monitoring of IT, digital and CRM projects;
6. Support Regional Retail Directors by being a key point of contact with other departments to deliver a premium customer experience (Merchandising, Supply chain, Management Control, IT, CRM, Visual Merchandising).

1. 负责零售KPI报告及业务表现分析（每日/每周/月度），以监控业务运营状况；
2. 与controlling team共同制定月度销售预测；
3. 对门店前后台运营进行审计，以优化SOP；
4. 基于销售额与客流量的员工配置，分析优化并确保零售利润增长；
5. 对IT、数字化及CRM项目进行运营监督；
6. 作为区域零售总监与其他部门（商品管理、供应链、管理控制、IT、CRM、视觉陈列）的核心联络人，协同提升 客户体验。