MAIN JOB OBJECTIVE: Retail Operations Executive will act as a focal point in retail store operation as well as data analysis. This position will partner with cross-function teams in ensuring operational excellence and plays a critical role in efficient communication between head office and retail stores. ESSENTIAL JOB RESPONSIBILITIES: Store Operations: · Support the implementation of Retail Excellence through close communication with stores. · Communicate and coordinate store operation related topics with cross functional team. · Oversee all kinds of store expenses including store supplies, cleaning, interior maintenance etc. · Being self-motivated and do considerable thinking to better support retail team by improving operation tools and process accordingly. Data Analysis: · Regularly analyze store’s operational performance. Conduct analysis on store KPIs and targets setting. · Provide accurate ad-hoc reports. Routine update retail report for management team and stores. · Optimize existing reporting system through coordinating with other functions. WORK EXPERIENCE: · Bachelor degree and above, preferred major in business management, marketing, statistics · At least 2-3 years’ work experience in retail industry; luxury is a plus · Exhibit proficiency in computer programs used by the Company including: Word, Excel, PPT · Excellent communication and interpersonal skills · Ability to organize, prioritize and multitask effectively · Thrive in a fast paced on-time deliverable environment, work under pressure · Energetic, open, responsible, and forthcoming attitude · Entrepreneurial with analytical mindset; ability to drive forward with goals independently · Fluent in Mandarin and English