MAIN JOB OBJECTIVE:
Retail Operations Executive will act as a focal point in retail store operation as well as data analysis. This position will partner with cross-function teams in ensuring operational excellence and plays a critical role in efficient communication between head office and retail stores.
ESSENTIAL JOB RESPONSIBILITIES:
Store Operations:
· Support the implementation of Retail Excellence through close communication with stores.
· Communicate and coordinate store operation related topics with cross functional team.
· Oversee all kinds of store expenses including store supplies, cleaning, interior maintenance etc.
· Being self-motivated and do considerable thinking to better support retail team by improving operation tools and process accordingly.
Data Analysis:
· Regularly analyze store’s operational performance. Conduct analysis on store KPIs and targets setting.
· Provide accurate ad-hoc reports. Routine update retail report for management team and stores.
· Optimize existing reporting system through coordinating with other functions.
WORK EXPERIENCE:
· Bachelor degree and above, preferred major in business management, marketing, statistics
· At least 2-3 years’ work experience in retail industry; luxury is a plus
· Exhibit proficiency in computer programs used by the Company including: Word, Excel, PPT
· Excellent communication and interpersonal skills
· Ability to organize, prioritize and multitask effectively
· Thrive in a fast paced on-time deliverable environment, work under pressure
· Energetic, open, responsible, and forthcoming attitude
· Entrepreneurial with analytical mindset; ability to drive forward with goals independently
· Fluent in Mandarin and English