At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. - Responsibilities: - Provide technical support to the local ABB’s in worldwide through day-to-day coverage of internationally distributed cases. - 1) On-line support for ABB front-end engineers or service engineers to make trouble shooting when robots have problems at customer site （当ABB 前端及服务工程师在客户现场遇到产品问题时，PS根据需要提供在线技术支持） - 2) front-end engineers or service engineers provide detailed description and system data of robot failures （ABB 前端及服务工程师会提供详细的问题描述及机器人系统数据） - 3) product support engineer makes analysis, experiments, and investigation of production before providing solutions or suggestions (PS 工程师根据前端及服务工程师提供的信息，进行分析，测试或者产线调查，给出现场问题的可能原因，解决方案的建议) - 4) focus on paint robots and electrical domain (主要负责喷涂机器人的电气部分) - 83 Consolidate the information and offer related report to customer for RCA & SI - 当客户提出对机器人故障件进行原因分析时，PS工程师会和技术中心工程师一起负责对返件实物进行分析和报告编写 - 83 Close collaboration with the rest of the backend organization in the world - 83 Close collaboration with R&D and Production team - 83 follow up new product project - - Requirements: - - 83 Minimum 5+ years’ experience as diagnostic technician or field support or product/Technical support work - - 83 Strong analytical problem-solving skills and hands-on experience with electrical. Experience with robot system or software is an advantage - - 83 Strong ability to be self-directed and work independently, with strong organization and documentation skills - - 83 Exceptional capacity for managing simultaneous activities and challenges. - - 83 Bachelor degree (or above) of electronic or electrical - - 83 Must be fluent in English reading, writing and spoken - - 83 Team work spirit We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory Benefits
