GENERAL DESCRIPTION OF ROLE This role will support all McDonald’s customers within the designated Greater China cluster and associated markets in regards to the development of sustainable and commercially appropriate packaging solutions.
Provide functional (Project Management and Packaging Development) and subject matter expertise in guiding customers though appropriate legislative requirements and in delivering packaging technology solutions & innovation programs inline with the Category Strategy.
Build and maintain supplier relationships to extract best in class solutions for customers, both functionally and commercially.
Work cross functionally within all TMS touch points such as Client Management, Supply Chain Operations, Sustainability, Quality Assurance & Graphics.
Requires the ability to lead significant, multi-phase packaging development programs with a cross-functional teams including from preliminary concept development, testing and validation thru national commercialization / execution.
PRIMARY RESPONSIBILITIES
61 Lead on the delivery and project management of appropriate packaging solutions, including cost benefit and risk, piloting and implementation timelines. 61 Clear understanding of the local and over arching legislative landscape to ensure the most appropriate solutions are applied; 61 Co-creation, development and delivery of innovative packaging solutions, in alignment with suppliers and external innovation; 61 Establish methodology and reporting metrics to support relevant customer goals, working with independent experts and sharing best practice adopted from other markets and working in collaboration with stakeholders e.g. distribution companies, packaging suppliers, industry experts; 61 Horizon scanning, innovation and sharing best practice from other markets and the industry to support the above priorities; 61 Communicate in a timely manner to TMS company leadership teams, work with other TMS departments to ensure effective delivery of milestones and project exercusion. 61 Identify and meet customer needs and increase TMS value. 61 Build and maintain strong relationships with the key stakeholders internally and externally. 61 Understand and proactively support customer business strategies. 61 Constantly seek best packaging solutions to answer the needs of our clients. 61 Regularly review and challenge common processes and propose improvements and standardisation of packaging specification. 61 Engage with and influence suppliers for effective and timely delivery; 61 Keep clear overview of all activities happening and issue regular reports and presentations. 61 Manage allocated packaging/sourcing projects and proactively suggest solutions to McDonald’s markets and customers. 61 Partner with Cluster Commercial team to ensure execution of the agreed market packaging plans and initiatives with method. 61 Through regular meetings with appropriate account stake holders, review and update the objectives and maintain alignment. 61 Liaise with internal TMS departments based worldwide to achieve clients’ requirements. 61 Provide packaging development support and material expertise in-line with the needs and expectations identified by TMS customers; solutions should include a balance of innovation on consumer insight, sustainability strategy, risk management and product cost. 61 Interface with various customer departments, not limited to operations, menu management, supply chain, and marketing, to identify customer needs and focus on speed-to-market solutions 61 Coordinate packaging testing, including those at supplier facilities and at customer facilities, such as test kitchens, in-store testing, and any outside 3rd party test labs, to validate the performance of the package against operational and consumer criteria. 61 Fully leverage and develop supplier capabilities and technical specialists that deliver results effectively and in a timely manner. Participate in supplier review meetings to provide feedback on supplier performance. 61 Execute commercialization plans to ensure the product meets customer requirements and is transitioned to a continuous supply item with contingency built-in. 61 Develop and maintain packaging specifications within the designated specification system.
JOB REQUIREMENTS 61 Language: Fluent in written & spoken Chinese and English – must. 61 Bachelor's Degree in Engineering / Packaging Technology or equivalent 61 5+ years in packaging technology and/or business/packaging strategy development 61 Strong technical competencies in packaging science including knowledge of substrates, structural design and manufacturing processes 61 Experience with project management tasks and timeline development 61 Ability to connect abstract thoughts and ideas and materialize into an actionable long-term packaging strategy 61 Experience working with multi-functional teams to formulate objectives and action plans 61 Analytical approach to problem solving and decision making 61 Excellent communication and facilitation skills 61 High level of collaboration and teamwork
Preferred: 61 Experience in Foods, QSR, FMCG or Packaging manufacturing / converting industry. 61 Knowledge of packaging forms, coatings & conversion processes