职责描述
迅速,礼貌和准确地连接客人来电
与礼宾部和前台协调留言,传真等
报告并纪录所有当值期间的问题,并将信息传递给其他当值的员工
岗位要求
善于与客人沟通,并维持良好的关系
Job Description
Connects local and international calls quickly, courteously and accurately
Coordinates with Concierge and Front Desk with pending messages, faxes, etc
Reports and logs various problems which occur during the shift and passes all relevant information to relieving operator on commencement of duty
Employee Specification
Well developed Communication and Customer Relations Skills
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