*Receiving phone calls and making appointments.
接听电话,为病人进行预约
*Be in charge of the medical records.
负责准备病人病历
*Greeting and communicate with foreign patients.
负责接待并与外籍病人交流
*Assist Customer Service in dealing with complaints.
协助客服处理病人投诉
*Dealing with the international insurance whenever necessary.
必要时与国际保险公司联系
*Medical background is highly preferred.
有医疗背景尤佳
*Excellent interpersonal and communication skills.
需具备出色的交流和互动能力
*Good Clear telephone manner.
良好的电话沟通能力
*Organized individual with the ability to work within developed procedures.
能按既定流程有序并独立开展工作
*Effective team player.
团队合作能力
*Deal with telephone queries from patients appropriately and efficiently.
准确有效地应答病人的电话咨询
*Good Chinese and English
良好的中英语能力