*Receiving phone calls and making appointments. 接听电话,为病人进行预约 *Be in charge of the medical records. 负责准备病人病历 *Greeting and communicate with foreign patients. 负责接待并与外籍病人交流 *Assist Customer Service in dealing with complaints. 协助客服处理病人投诉 *Dealing with the international insurance whenever necessary. 必要时与国际保险公司联系
*Medical background is highly preferred. 有医疗背景尤佳 *Excellent interpersonal and communication skills. 需具备出色的交流和互动能力 *Good Clear telephone manner. 良好的电话沟通能力 *Organized individual with the ability to work within developed procedures. 能按既定流程有序并独立开展工作 *Effective team player. 团队合作能力 *Deal with telephone queries from patients appropriately and efficiently. 准确有效地应答病人的电话咨询 *Good Chinese and English 良好的中英语能力