In order to secure our further sustainable and qualitative growth, we are looking for employees in various areas.
为了保证我们的长期发展和业务的迅速增长，我们正在招募如下岗位空缺，


Air Export Customer Service 空运出口客服


Functional Responsibility


Receiving instruction from oversea office, confirming detailed receiving/delivery information. 从海外得到指令， 确认细节

Quote accurately to oversea office/agent. 准确报价给海外

Following SOP strictly, finding and settling issues in time. 严格根据SOP作业，及时发现处理问题

Revert the booking to space controller in time. 及时把托书给到订舱同事

Send pre-alert and issue invoice to oversea office in time. 及时发送预报和发票给海外

Following up oversea office/customer's complaints and feedback in time. 及时处理投诉并反馈

Monitor the flight schedule, inform oversea office any delay or cancellation. 跟进航班信息，如有异常及时通知

Back up for team members when necessary. 必要时做同事的后备

Other tasks assigned by direct supervisor or department manager. 上级主管或部门经理安排的其他任务。



Personal Capabilities & Education


Relative 2-6 years experience in forwarder industry, being able to communicate with overseas offices and agents in English. 有2-6年相关行业从业经验,能够与海外分公司通英文商业电函

Being able to communicate with local agent and client smoothly with easy going personality.具亲和力,能够与国内代理及本土客户流畅沟通

Being familiar with MS office and good at English lisenning, speaking reading & writing熟悉办公个自动化软件,英语听说读写流利

Team player to work under high pressure as a team leader能够承担工作压力，作为组长领导组员高效率协作

College or undergradudate as basic education background requirement大专或本科学历





We offer


Competitive salary and benefit package 良好的薪酬和福利体系
Internal job transfer opportunity 建有内部轮岗体系
Talent development program 完善的内部培训机制
Inspiring work environment and culture for career building 积极向上的工作环境和团队文化