1.协助经理完成店铺日常营运工作 2.完成销售指标 3.客户关系管理 4.维护视觉成列与店铺环境使其与品牌形象一致 5.处理客户投诉与问题 6.帮助销售人员解决店铺相关问题 7.负责相关报告 8.制服管理 9.商品数量的控制及跟进 职位要求: 1.2年以上店铺主管或资深销售工作经验 2.需有零售行业相关经验 3.良好的沟通及人际关系 4.良好的客户服务技巧 5.积极主动, 注意细节 6.有一定的电脑知识 Key accountabilities: 1.Assist Store Manager to complete all daily operation works 2.Achieve sales targets 3.Customer relationship management 4.Maintain the visual merchandising and shop environment standards to ensure brand image 5.Handle customer complaints and enquires 6. Help sales resolve relevant problems in shop 7.Be responsible for relevant reporting 8.Uniform management 9.Merchandise quality control and follow up Qualifications, skills & experience: 1.Min. 2 years experience as Sales Supervisor or Senior Sales 2.Retail Operations experience is required 3.Good communication and interpersonal skills 4.Good customer service skills 5.Presentable, proactive and detail-oriented 6.Good computer literacy