I. Roles and Responsibilities

？ Manage daily booking from suppliers/shippers/sales etc. and communicate with sales owner to get shipping instruction.

？ Rate quotation for general inquiry.

？ Booking creation in specified system, update report.

？ Customer relationship (external & internal), work with customers and vendors to improve our performance and service.

？ Billing checking, confirmation with overseas, send pre-alert.

？ Be responsible for the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties.

？ Ensure the daily excellent service provided and the KPI met, reduce risk and potential claims.

？ Other works arranged by direct supervisor or manager.



II. Education and Experience requirements

？ Bachelor’s degree or above.

？ More than 3-6 years related experiences; the background for global forwarder will be preferable.

？ Well operation knowledge, good experience in operation and fluent English.

？ Knowledge of ocean cargo process flow.