Job Responsibility & Accountability : ? Supervise inspector/auditor, and monitor the daily operation. ? Order review and follow up action. ? Report check and follow up action. ? Review submitted sample and clarify with client if necessary. ? Provide technical training. ? Answer technical enquiry from both customer service staff and client. ? Prepare WI for client if required. ? Control inspector trip expense. ? Appraise staff performance in line if necessary. ? Reply clients related complaint or feedback on technical aspects. ? Assess inspector / auditor. ? Meet with clients to review operation issue. ? Perform any job related job assigned by line leader or above. Required Skills & Qualifications: Core skills: ? Problem solving ? Interpersonal communication skill ? Self- motivated ? Team Building and Leadership ? Time management ? Management skill Other skills: ? Independent ? Willing to lead and help subordinates ? Monitoring ? Integrity ? Continuous improvement ? Technical knowledge Qualifications: ? College degree or above ? CET4 or above or equivalent level ? At least 2 years’ related experience ? Necessary computer knowledge ? For AAS, formal training and practical experience in ISO9000, HACCP, British Retail Consortium (BRC), ISO 14000, and SA 8000 standards would be an advantage.