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Key Account Manager
1.5-3万
人 · 本科 · 5年及以上工作经验 · 性别不限2024/12/26发布

深南中路3031号汉国中心

公司信息
德诚国际货运代理(深圳)有限公司上海分公司

外资(欧美)/50-150人

该公司所有职位
职位描述
Job Summary:
To pursue sales growth through building strong relationship with and managing Key Account Customers’ international supply chain in coordination with relevant stakeholders

Duties & Responsibilities:
Specific duties including, but not restricted to:
- Proactively manage customers’ satisfaction and service delivery by anticipating potential problems and monitoring satisfaction
- Set-up and execute customer SOP for ensuring operating procedure to meet customer expectations
- Manage and monitor new program/solutions implementation
- Grow new business from the accounts to meet development goals
- Develop strategy to find and nurture qualified leads, convert them through the sales process into prospects and customers
- Responsible for securing potential key account customers (high value, with strategic growth opportunity) , and maintaining and developing existing accounts
- Regularly client visit validating our service levels and develop new revenue streams
- Meet and exceed target set in terms of contributing and generating revenue
- Promote the services and products of all entities, and coordinate sales efforts with other department sales
- Follow the superior's instructions and implement policies
- Report any special occasions to a superior on time
- Any other duties as assigned from time to time

Skills & Educational Requirements:
- Minimum 5 years Sales experience in Freight Forwarding/ Logistics; experience in European countries is an advantage
- Experience on develop local key account, eg: BYD, Skyworth, DJI, OPPO, VIVO, Tencent, Mindray...etc.
- Familiar on vertical Technology
- Highly motivated individual with a strong product knowledge in import/export ocean (NVOCC) and air, selling experience of value-added service 3PL solution is preferable
- Resourceful, strong marketing and account management skills
- Excellent communication skills and enjoy being the focal point of contacts
- Ability to communicate effectively in English and Chinese, both verbally and in writing
- Strong skills in office applications especially in Microsoft Excel

Inter Relationships:
Good contact with all levels of personnel within the company, clients and vendors

Working conditions:
Flexible hours required occasionally

Needed Attributes:
Willing to learn, Hard-working, punctual, organized, team play spirit, able to give feedback to Superior & Management. Ability to perform a variety of tasks, often with short notice

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