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大客户经理 Key Account Manager
1.5-3万
人 · 大专 · 4年及以上工作经验 · 性别不限2024/12/23发布
五险一金补充医疗保险专业培训

深南大道2007号金地中心

公司信息
迪湃港务(上海)有限公司

外资(非欧美)/150-500人

该公司所有职位
职位描述
Position Summary
The role is accountable for developing and cultivating BCO accounts with the scope of Southern China Sub-cluster in specific industry verticals. This entails developing and executing key account strategies, developing long-term strategic relationships with BCOs, generating qualified business opportunities from BCO clients.

Key Accountabilities
- Develop a thorough understanding of the customer’s business and identify/ explore business opportunities in the pre-defined scope.
- Develop and execute sales strategies and plans, including setting targets, objectives, and key results (OKRs) budgeting and KPIs.
- Build, manage and extend business relationships across the decision-making units with key BCOs in Southern China to achieve KPIs.
- Monitor performance of sales business plans and evaluate successes, risks and opportunities; formulate and execute plans successfully to address these.
- Contribute to the formation and implementation of DP World China’s overall sales and account management strategies for Southern China to deliver required volume and revenue in KPIs.
- Manage client business relationships across the logistics value chain (e.g., agents, shippers) within the countries to guarantee a seamless customer experience.

Qualifications, Skills and Experience
- Tertiary qualifications preferably in Business Administration, Shipping/ Logistics Management, or equivalent disciplines.
- Minimum 4 years’ experience in sales/ account management experience in a Freight Forwarding/ Logistics/Trading/Shipping industry background.
- Experienced working in customer-centric environment (Agile experience is a plus).
- Solid work experience with BCOs, and/or with proven track record of building and maintaining high quality, long-term business relationships with BCOs (in high-tech/Automotive/Electronics industries is a plus).
- Excellent negotiation, communication, and inter-personal skills.
- Self-driven, good collaborator.
- English proficiency is a plus.

职位概况
-该职位负责在特定行业领域内开发和培育中国南区群体的BCO客户。这包括制定和执行关键客户策略,发展与BCO的长期战略关系,生成来自BCO客户的商业机会。

主要职责
-深入了解客户的业务,并在预定义范围内识别、探索商业机会;
-制定和执行销售策略和计划,包括设定目标、目标和关键成果(OKRs)预算和关键绩效指标(KPIs);
-建立、管理和扩展与南区主要BCO的业务关系,以实现关键绩效指标;
-监控销售业务计划的执行情况,评估成功、风险和机会;成功制定和执行相应计划以应对风险问题;
-为制定和实施DP World China在中国南区的整体销售和客户管理战略做出贡献,以实现关键绩效指标;
-管理各国物流价值链上的多方客户业务关系(例如,代理商,托运人),确保无缝的客户体验。

职位要求
-拥有大专以上学历,商业管理、航运、物流管理或相关学科优先;
-至少4年货运代理/物流/贸易/航运行业销售/客户管理经验;
-有以客户为中心的工作环境经验;
-拥有与BCO合作的扎实工作经历或在高科技/汽车/电子行业有高质量长期业务关系的优先
-出色的谈判、沟通和人际交往能力,自我驱动,善于协作,英语熟练者优先。

EEO Statement
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

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