Duties and Responsibilities
Exams Officer Support
Provide administrative support and assistance to the Upper School academic team in all matters pertaining to examinations, including but not limited to:
· Liaise with Head of Departments to prepare examination entries.
· Prepare examination fee information for parents, Head of Departments and other stakeholders.
· Communicate with examination boards.
· Provide lead support to US Deputy Head for internal examinations weeks, timetable, invigilation and papers.
· Manage coursework arrangements in liaison with Head of Departments.
· Liaise with Head of Departments to prepare predicted grades submissions.
· Be aware of changes to the examination system and support the Senior Management Team in making appropriate decisions concerning changes to boards, specifications and subjects.
· Communication of key examination information to students and parents, and support students in understanding the requirements.
· Assist the Head of Upper School in the preparation of external references for students’ external applications to other schools.
· Provide translation into Mandarin of documents and attend meetings with parents or other stakeholders where translation is required.
· Manage the setup of the examination room including the security arrangements required for quarantine.
· Induct invigilators and ensure that examination requirements are upheld.
· Ensure that examination equipment is maintained and resourced.
· Keep abreast of administrative procedures and assist the examination officer in ensuring that examination administration is upheld according to examination body regulations.
· Liaise with the SEND team in supporting additional access arrangements.
· Coordinate and liaise with Finance over student billing and examination body invoices.

General Administrative Support
· Assist with the general administration of work within the Academic Support Team ensuring that all tasks are completed in a timely manner.
· To support the academic team in the efficient management of data tracking and reporting, including the up-to -date information in tracking sheets.
· Provide administrative support across the whole school as required and directed by line manager and/or the executive leadership team.
· Provide translation into/out of Mandarin of documents and attend meetings with parents or other stakeholders where translation is required.
· Respond to parent inquiries in a timely manner if needed.

Others
· Provide other support assigned by line manager.
· Support the University Guidance Team in administrative matters.
· Undertake other academic support tasks as required by members of Upper School SMT when time allows.
· Be familiar with D365 and ISAMS.

Requirements
Education, Training and Qualifications
· Bachelor’s degree or above is required.
Knowledge and Experience
· Minimum 1 year of successful experience in a comparable role.
· Experience of managing and maintaining accurate records and filing systems.
· Experience in organisation of internal and external exams as well as communicating with overseas exam boards.
· Experience of working in a school environment preferred.
Personal Qualities
· Demonstrated ability to work effectively as part of a team, as well as independently.
· Highly developed written and verbal communication skills with a strong attention to detail.
· Highly developed organisation skills with the ability to prioritise competing demands.
· A willingness to learn and develop expertise in exams role.
· Discretion, and the ability to deal with confidential information appropriately.
· Ability to meet deadlines, be flexible and adaptable.
· Commercial acumen.

Other
· Non-criminal record issued by police authorities.
· After hours and weekend work will be required for School related activities such as Parent Consultation evenings and public examinations.

Harrow is committed to the safeguarding of children. All employees are expected to comply with our School Child Protection and Safeguarding Policy.