61 Lead the team to prepare, maintain and execute collection policies and procedures
61 People management through leadership, training, coaching and staffs development to ensure there are sufficient proper resources to underpin the day-to-day operation of the team and stabilize attrition rate.
61 Design, execute and on-going review collection strategies in order to achieve respective collection results
61 Maintain good relationship and coordinate with other functional units in Business Banking Group to ensure the credit cycle can be operated smoothly for an optimal balance of risk and reward
61 Monitor closely the performance of the collection teams of in-house collection in Shenzhen in order to minimize credit losses and maximize recoveries.
61 Conduct early abler process to understand client’s status to mitigate default risk at earlier stage
61 Maintain an organization structure that is aligned with Group Target Operating Model (TOM).
61 Minimize Staff Voluntary Attrition
61 Oversee career development plans of direct reports.
61 Build up a professional team of staff members by implementing performance planning, capacity planning, training, coaching and evaluation activities