Key Duties and Responsibilities:

1. Oversee the daily management and holistic development of students, ensuring their academic and personal growth;

2. Coordinate and collaborate with the team of Resident Wardens and Tutors to address student affairs, including case management and individual student support. Act as the primary liaison to ensure effective communication and alignment in handling student-related matters;

3. Act as the *** line of help in terms of emergency alarms regarding student’s safety and health. Conduct initial crisis interference when necessary, and refer individuals in need to university counsellors;

4. Manage and mentor a team of at least 3 staff members, ensuring effective collaboration and task allocation, as well as liaise with senior leadership and other departments to ensure smooth communication and alignment of student affairs initiatives

5. Collaborate with internal and external stakeholders, including parents, to foster a supportive and inclusive college environment;

6. Draft, proofread, and publish Chinese and English documents, including reports, articles, and official communications.



Qualifications and Requirements:

1.Hold a bachelor’s degree or above;

2.At least 4 years of experience in student affairs within a higher education setting, with a deep understanding of student behavior, case management, and routine administrative procedures;

3.Proven experience in managing a team, with the ability to coordinate and delegate tasks effectively. Experience in supervising at least 3 team members and reporting to senior leadership is highly desirable;

4.Strong interpersonal and communication skills, with the ability to build relationships with students, parents, and internal/external stakeholders;

5.A proactive, people-oriented approach, with a strong sense of responsibility and the ability to handle emergencies promptly. The candidate must be willing to reside on campus and be available for urgent situations;

6.Excellent Chinese and English writing skills, with expertise in drafting reports, articles, and official documents;

7.Basic knowledge of psychology, mental health crisis intervention, and legal responsibilities within an educational context. Highly organized, with the ability to manage and prioritize multiple tasks efficiently in a fast-paced environment.