Main tasks and responsibilities Manage the development, implementation, and maintenance of the quality management system, setting the proper processes and procedures in compliance with the applicable standards, laws and regulations at both national and international level. - Define local quality processes and procedures in line with external standards, market needs and De Nora processes for Quality Assurance. Monitor their application and report results to Operations Director. - Develop quality assurance plans by directing risk analyses, identifying critical points of control and preventive measures. Act as a catalyst for change and improvement in performance/quality. - Direct the activities needed for identifying and resolving quality issues and for measuring and improving process and product quality. - Visit Customer time to time, well understand customer requirement, and continue improve our quality to beyond customer needs. - Plan quality audits. Manage the investigations of non-conforming processes and products. - Lead the ISO audit and manage the processes and procedures. - Support Quality Control in setting customer service standards. - Support Operations for troubleshooting, technical assistance and system improvement, when required. - Support Purchasing in specifying quality requirements of materials and production services with suppliers. - Encourage and develop a culture of high performance, professionalism and continuous improvement. Identify/approve solutions to enhance company quality.
Education and professional experience - Bachelor Degree in Chemistry or above. - More than 3 years working experience in Quality dept. within Manufacturing industry or Chemistry industry. - Mastering Quality tools like SPC, MS,8D - Sound knowledge of the quality standards (ISO 9001, ISO TS 16949, IRIS) - Result-oriented and problem solving attitude - Good planning, organizing and analytical skills - Hands-on, conscientious and passionate - Good communication skills with both internal department and external parties - Good command of written and spoken English - Coating experience and SAP experience are the plus