职责概述：
协同客户工程团队推进产品系统研发工作，支持客户产品系统原型机设计导入，响应客户的技术需求，协助赢得我们的方案在客户产品系统上的设计导入。
Collaborate with customer engineering teams to promote products research and development, support the design-in of customer product prototype designs, respond to customer technical needs, and assist in winning the design in of our solutions on customer products.
担任销售团队及客户工程团队的主要技术联系窗口。
As the main technical contact window for the sales team and customer engineering team.
运用并PULS客户关系管理系统(CRM)，录入详尽的客户与销售流程需要的相关信息，保障内部团队间高效的协同工作、信息分享及全球范围内的透明化管理，以创造非凡的客户体验。
Utilize and maintain PULS customer relationship management system (CRM) to key in detailed information related to customer and sales processes, ensuring efficient collaboration, information sharing, and global transparency among internal teams, in order to create extraordinary customer experiences.
凭借对客户需求、生产应用场景及行业特有技术语言的深刻洞察，构建稳固的客户信任关系。
Building a solid customer trust relationship through profound insights into customer needs, production application scenarios, and industry-specific technical language.
致力于打造专业的、卓越的客户体验，确保和客户之间的沟通畅通无阻，精心维护我们与目标客户间的紧密合作关系。
Committed to creating a professional and excellent customer experience, ensuring high efficiency communication with customers, and maintaining close cooperative relationships with our target customers.
处理客户在使用过程中的技术问题，排查并找到解决方案。
Handle technical issues encountered by customers, investigate and find solutions when needed.
资质要求：
优先考虑拥有自动化、电气工程、机械工程、工业工程或其它工程学科，乃至计算机科学方向的本科学位的人才。
Talents with undergraduate degrees in automation, electrical engineering, mechanical engineering, industrial engineering, or other engineering disciplines, as well as computer science.
在同等条件下，两年以上相关行业经验丰富的候选人优先考虑。
Under the same conditions, candidates with more than two years of relevant industry experience will be given priority consideration.
在物流自动化、工厂自动化或过程自动化行业，具备一定水平的工业系统设备安装、应用、维保及故障诊断等技术能力。
Possessing a certain level of technical capabilities in industrial system equipment installation, application, maintenance, and fault diagnosis in the logistics automation, factory automation, or process automation industries,
具备优秀的现场问题解决能力，能够处理复杂问题的能力。
能够多方了解信息，探索解决方案。
有意识地向目标客户提出建议，并提供改进方案。
分享成功的实践和专业知识，寻求创造性解决方案。
能够以清晰、简洁的方式，通过书面或者面对面交流，向目标客户介绍产品及方案。
Having excellent on-site problem-solving skills and the ability to handle complex problems.
Being able to gather information from multiple sources and explore solutions.
Consciously provide suggestions to target customers and offer improvement plans.
Share successful practices and professional knowledge, and seek creative solutions.
Be able to introduce products and solutions to target customers in a clear and concise manner through written or face-to-face communication.
出色的客户沟通技巧，包括倾听能力、自我表达、冲突解决及处理客户疑虑。
Excellent customer communication skills, including listening ability, self-expression, conflict resolution, and handling customer concerns.
能够在国内/国际范围内出差，包括部分乘飞机出行。
Able to travel domestically/internationally, including by plane.
具备团队合作精神，共同解决问题，并通过共享知识经验制定战略计划。
Team spirit, work together to solve problems, and develop strategic plans through sharing knowledge and experience.
自我驱动型人才，具有强烈的持续学习和改进的动力。
Self driven talents have a strong drive for continuous learning and improvement.
须掌握自动化领域内的软件应用和技术的一般知识。
熟练使用微软办公软件及互联网应用。
根据需要，愿意并有能力工作于非标准班次。
General knowledge of software applications and technologies in the field of automation is required.
Proficient in Microsoft Office software and Internet applications.
Willing and capable to work on non-standard shifts as needed.