The role will be the focal person of the Principal Office to communicate with
parents, students, governments and other agencies as well as to coordinate
internal departments.
The role will be also involved in the implementation
of customer services management, such as catering, transportation arrangements,
fire and security, emergency management and others to ensure all the customer
services running smoothly and safely.







School Office Duties:

l Acting as a first port of call for all communication with the Principal,
especially from parents, staff， governments and outside agencies

l Marketing the school to others, and working with the school’s marketing team
to produce high quality external output

l Meeting and greeting visitors to the school

l Arranging the programm for all external visits, in liaison with the
Principal and Regional Team

l Liaising with all other administration staff in the school, and the school’s
ancillary staff, such as drivers, to enhance the school’s efficiency in all its
operations

l Taking responsibility for the coordination of staff housing and related
issues




Fire & Security

l Providing guidance to the Security Guards to ensure the school is locked and
unlocked at

appropriate times, with regular walks around the school premises.

l Maintain regular checks on all fire and security systems; maintaining logs
of all checks with

relevant security and fire contractors.

l Arrange and follow up on resolving any issues arising during Fire Drills as
necessary.

l Initiate the necessary procedure quickly and accurately relating to the
emergency services.




Emergency Management

l Manage the development and implementation of emergency egress plans to
appropriate areas.

l Manage the development and documentation in conjunction with the Senior
Management team

of a campus wide Emergency Management plan including emergency response
guidelines.

l Fire drills arrangement and planning.




Catering

l In conjunction with the school administration team oversee the process for
the appointment of

a catering firm to provide catering services.

l To manage the catering service ensuring the high levels of customer service
are achieved through the delivery of a high standard service, full compliance
with food quality guidance, hygiene regulation etc…




Transportation

l In conjunction with the school administration team, oversee the process of
arranging suitable

transportation of students to and from school. This will involve the
appointment of an outsourced

bus provider.

l Determine possible public transport options.

l Develop strategies to accommodate for students being driven independently to
school.

l Explore options for transporting students to and from external sporting and
other activities.

l Arrange and manage transportation for school staff and update the staff bus
routes as required






Experience/Qualifications/Skills


l Above 8 years relevant working experience

l Bachelor’s Degree or above

l Strong communication skills

l Strong analytical and problem solving skills

l Strong leadership and interpersonal skills

l Excellent organisational and time-management skills

l Knowledge of school systems and processes

l Good English skills in written and spoken



Personal Attributes


l High levels of personal integrity

l Conscientious and able to focus on completing work to a consistently high
standard

l Flexible and positive approach to work

l Ability to work to tight deadlines and able to prompt others to ensure
deadlines are achieved

l Adaptable to working in a fast paced ever changing environment

l Self-motivated and enthusiastic

l Attention to details

l Willingness to take on multiple tasks

l Ability to work under pressure and remain calm

l Must be a team player, willing to help and be flexible

l Continually strive for improvement