职位描述: 我们正在寻找一名经验丰富的IT专员来管理和维护公司的IT基础设施。理想的候选人将协助管理 IT 资源、排除故障、实施新系统,并协调与 IT 相关的项目。此外,该职位还需负责 SEO 管理,维护公司网站首页,并监督视频监控系统。该职位要求较强的组织能力、注重细节、基本 IT 知识以及一定的英语水平。
主要职责: Key Responsibilities
1. IT Operations Support: Assist the IT Manager in maintaining,troubleshooting, and optimizing the company’s IT infrastructure and systems. IT 运营支持: 协助 IT 经理维护、故障排除和优化公司的 IT 基础设施和系统。 2. User Support: Provide day-to-day technical support to employees, assisting with hardware, software, and network-related issues. 用户支持: 提供日常技术支持,帮助员工解决硬件、软件和网络相关问题。 3. System Maintenance: Perform regular system checks, software updates, and IT asset management (e.g., computers, servers, and network equipment). 系统维护: 进行定期系统检查、软件更新,并管理 IT 资产(如计算机、服务器、网络设备等)。 4. Project Assistance: Help coordinate IT projects, including system upgrades, software implementations, and process improvements. 项目协助: 协助 IT 项目协调,包括系统升级、软件实施和流程改进。 5. Documentation: Maintain accurate records of IT support requests, system configurations, and troubleshooting steps. 文档管理: 维护 IT 支持请求、系统配置和故障排除步骤的准确记录。 6. Collaboration: Work closely with cross-functional teams to identify IT-related needs and assist with technology integration into business processes. 跨部门合作: 与其他部门协作,识别 IT 需求,推动技术融入业务流程。 7. Compliance & Security: Ensure IT practices align with company policies, security protocols, and compliance regulations. 合规与安全: 确保 IT 操作符合公司政策、安全协议及相关法规。 8. Vendor Management: Assist in liaising with external IT service providers, vendors, and suppliers to ensure timely issue resolution and service delivery. 供应商管理: 协助 IT 经理与外部 IT 服务提供商、供应商沟通,确保问题得到及时解决。 9. SEO Management: Support search engine optimization (SEO) strategies to improve the visibility of the company website, including keyword research and content optimization. SEO 管理: 参与搜索引擎优化(SEO)策略的执行,提高公司网站可见度,包括关键词研究和页面优化。 10. Homepage Maintenance: Regularly update and maintain the company homepage, ensuring content accuracy, engagement, and alignment with branding and marketing goals. 网站首页维护: 定期更新和维护公司首页,确保内容准确、吸引人,并符合品牌和营销目标。 11. Video Surveillance System: Oversee and maintain the company’s video surveillance system, ensuring operational security and adherence to safety protocols. 视频监控系统: 监督并维护公司视频监控系统,确保其正常运行、安全性高,并符合安全协议。
任职资格: Qualifications
1. Education: Bachelor’s degree in Information Technology, Computer Science, Digital Marketing, or a related field. 学历: 计算机科学、信息技术、数字营销或相关专业的本科学历。 2. Experience: Minimum 1–2 years in IT support, administration, or digital marketing; manufacturing industry experience is a plus. 经验: 至少 1-2 年 IT 支持、行政或数字营销工作经验,有制造业经验者优先。 3. Technical Skills: Basic knowledge of IT systems, networking, hardware troubleshooting, software applications, and SEO best practices. 技术能力: 具备 IT 系统、网络、硬件故障排除、软件应用及 SEO 的基本知识。 4. Video Surveillance Systems: Experience with maintaining or overseeing video surveillance systems. 视频监控系统: 具有维护或管理视频监控系统的经验。 5. Language Skills: Proficiency in English (both written and spoken) to effectively communicate with international teams and vendors. 语言能力: 具备良好的英语听说读写能力,可与国际团队和供应商有效沟通。 6. Communication Skills: Strong written and verbal communication skills in both English and Chinese (preferred). 沟通能力: 具备良好的中英文书面及口头沟通能力(中文优先)。 7. Problem-Solving: Ability to identify problems, troubleshoot issues, and provide practical solutions. 解决问题能力: 能够识别问题、分析故障并提出可行性解决方案。 8. Attention to Detail: Strong organizational skills with the ability to manage multiple tasks efficiently. 细节关注: 具备较强的组织能力,能高效处理多项任务。 9. Team Player: Ability to work well within a team and support the IT Manager in achieving department objectives. 团队协作: 具有团队精神,能与 IT 经理和其他团队成员紧密合作。 10. Digital Marketing Skills: Familiarity with website maintenance, content management systems (e.g., WordPress), and SEO tools (e.g., Google Analytics, SEMrush, Ahrefs) is preferred. 数字营销技能: 熟悉网站维护、内容管理系统(如 WordPress)和 SEO 工具(如 Google Analytics、SEMrush、Ahrefs)者优先。