Roles & Responsibilities:







1. Facilitate the seamless enrollment of new students by meticulously managing the student information management system (SITS) and collaborating with various administrative offices to ensure the creation of accurate student profiles.
2. Oversee and manage student programme selections, changes, and registration status updates within the SITS and government platforms to maintain precise and up-to-date student records;
3. Configure the system's computing logic for student progression and awards, precisely process student progression and awards, and prepare comprehensive data reports for university committees and relevant stakeholders;
4. Administer the system's marking procedures and relevant settings, ensuring the maintenance of precise student academic records, including services for accurate mark input and amendments;
5. Calculate and monitor student scholarships and tuition fees, collaborating with the Finance Office and other relevant stakeholders to ensure timely fee updates and payment processing;
6. Coordinate the MoE arranged students' graduation photo sessions and oversee the production of graduation, degree, and other academic certificates;
7. Manage student identity confirmation procedures in accordance with Ministry of Education requirements, collaborating with other offices to ensure compliance;
8. Tailor registration and associated processes to accommodate students from different project or programmes throughout their learning cycle;
9. Operate the Module Questionnaire system, responsible for data collection, analysis, questionnaire release, report generation, and addressing related inquiries;
10. Ensure the efficient operation of the student attendance management system (AMS) by conducting diligent follow-up and maintenance, while also providing relevant services to our students and staff;
11. Execute additional tasks as assigned by the Registry leaders, consistently upholding high-quality standards and operational efficiency.





Qualifications:






Essential:
1. A Masters' degree with 3 years' relevant experience or a Bachelor's degree with 5 years' relevant experience;
2. Bi-lingual (English and Chinese) with excellent written and spoken skills in both languages;
3. Strong logical thinking, data-driven with a high level of accuracy and attention to details;
4. Proficient skills in Microsoft excel, python and other data processing tools;
5. A strong commitment to confidentiality in handling large amount of data;
6. Solid communication skills to interact with students, faculty, and staff in a professional and polite manner;
7. Dedicated to service excellence and collaboration;
8. Excellent teamwork spirit and interpersonal skills;

Desirable:
1. Experience in data and records management;
2. Experience working in a higher education institution;
3. Ability to prioritize and organize duties in an efficient and detail-focused manner;
4. Enhanced experience in working with AI tools;
5. Experience in writing and editing skills with published articles, like WeChat articles.