Job Title: Academic Administrator
Location: Xi’an Jiaotong-Liverpool University (XJTLU) – Taicang
Campus


Roles & Responsibilities:



As an Academic Administrator based at the Taicang Campus within the School of Languages, you will play a critical role in ensuring smooth operations and high-quality support for teaching, assessment, and school initiatives. Working collaboratively with academic staff and the wider Professional Services teams across the University, you will be responsible for the following key areas:


● Act as the main point of contact for Professional Services team support on the Taicang Campus, working closely with the School Manager and academic leaders to ensure consistent, effective service delivery.
● Provide administrative support for modules across languages (e.g., Chinese, EAP, Japanese, Spanish). Coordinate and support assessment processes, including writing and speaking coursework, in-class tests, final exams, internal moderation, and feedback release.
● Support non-credit bearing learning activities (e.g., Summer Immersion Course) and student activities (e.g., cultural activities).
● Assist in budget tracking and reporting for RGP/EFP projects in collaboration with Finance and academic leaders.
● Offer logistical and administrative support to meetings, including agenda creation, document preparation, minutes-taking and action follow-up.
● Other tasks assigned by the School Manager.





Qualifications:



Education, qualifications and training
Essential
61 Bachelor degree plus 3 years working experience
Desirable
61 Master degree plus 5 years working experience, overseas educational background preferred.

Experience
Essential
61 Experience of working in an office environment covering a range of administrative tasks
61 Experience of using the Microsoft Office suite in a workplace
Desirable
61 Experience of working in HE context, preferably in an international environment

General and specialist knowledge
Essential
Awareness of cultural diversity within an international environment
Desirable
Knowledge of UK higher education system





Required Competencies and Skills:



Skills

Essential


● Excellent written and oral communication skills in both English and Chinese
● Excellent organizational skills
● Excellent interpersonal skills
● Attention to detail
● Ability to work with a group of people
● Ability to prioritize a variety of tasks and meet deadlines
● Excellent IT skills , including MS Word, Excel, PPT

Desirable


● Ability to suggest ways of optimizing procedures
● Oversea study/work experience

Personal attributes


● Excellent team player
● Customer and service-focused
● Proactive and positive approach
● Resilience to work pressure
● Be adaptable and open to change to meet the changing needs of the business
● Dependable, reliable and trustworthy
● Ability to deal with confidential matters and act with discretion