1. 协助开展亚洲区域销售工作; 2.处理客户咨询,起草报价及相关销售合同、标书及其他销售相关文件(中、英文); 3.通过SAP准确录入订单并跟踪订单状态,按照客户要求及时安排发货; 4.识别并跟进客户问题,提供准确解决方案或转交至相关部门,及时向客户反馈结果; 5.与销售、技术、生产、物流等部门紧密协作,提升客户满意度; 6. 熟悉中国国内及海外销售流程,熟悉信用证操作流程; 7.协助财务部处理应收账款,收集银行汇票及信用限额的监督; 8. 上级指定的其它工作。 1. Support regional sales to conduct sales activities in Asia. 2. Handle customer inquiries, draft quotations and related sales contracts, tenders and other sales-related documents (in both Chinese and English) 3. Enter orders accurately through SAP and track the order status. Arrange shipments according to customer requirements. 4. Identify and follow up on customer issues, provide accurate solutions or transfer them to relevant departments, and promptly inform the customers of the results. 5. Work closely with departments such as sales, technology, production and logistics to enhance customer satisfaction. 6. Be familiar with the sales processes both domestically and overseas in China, and be familiar with the operation procedures of letters of credit. 7. Supporting finance department regarding account receivables, collecting bank drafts and credit limit monitoring. 8. Others tasks assigned by superior.