本科及以上学历 Bachelor or above 五年以上制造业质量部门工作经验，熟悉客户投诉处理流程， 熟悉IATF16949体系和五大工具，熟悉供应商质量管理 At Least 5-year experience in manufacturing quality department，especially familiar with customer complaints handle, familiar with IATF16949 and 5 tools, and well understand supplier management. 具备测量技术知识者优先 Knowledge of measurement technology an advantage Attitude 诚实，工作积极主动，有责任心，服从工作安排 以解决问题为导向的思维方式 Solution-oriented way of thinking 具有令人信服的个性、高度的创造力、团队精神、灵活性、敏捷性和很强的自信心 Convincing personality with a high level of creativity, team spirit, flexibility, agility and strong assertiveness 较强的沟通和谈判能力 Strong communication and negotiation Skills 熟练的英语书写和口语能力Proficiency in written and spoken English 良好的 IT 技能 Very good IT skills (Excel, Word, PowerPoint) 愿意接受进一步的专业和个人培训 Willingness to undergo further professional and personal training. 喜欢在充满活力的环境中与独立团队进行跨学科合作 Enjoy interdisciplinary cooperation within an independent team in a dynamic environment. 愿意出差 Willingness to travel VDA6.3证书VDA6.3 audit certificate IATF16949证书IATF16949 audit certificate
Area of Responsibility / Duties:
1. 质量指标和客户质量指标（KPI）跟踪和汇报Reporting of quality key figures and customer Q-key figures (KPIs) 2. 协助产品开发流程，确保量产顺利启动Assisting with the product development process and supporting production start-ups 3. 协调内部创建缺陷样品板，并在初次生产或新产品阶段就缺陷样品与客户进行谈判签订Supporting the creation of limit samples and conducting limit sample negotiations for initial and new productions 4. 参与优化产品测试能力和测试设备过程Participation in the optimization of product testing and test equipment 5. 支持返工操作，当返工合格率异常时跟踪原因分析并进行改善。Supporting re-sorting and implemention measures in the event of high failure rates 6. 对全生产过程从质量角度进行跟踪，必要时提出优化建议Quality planning for the various finishing processes 7. 与销售、开发、项目和生产部合作，优化生产流程。Collaboration with sales, development and production to optimize processes. 8. 客户投诉处理和投诉统计管理（记录和分析质量数据和成本），包括相应的沟通。Complaint processing and management of complaint statistics (recording and analysis of quality data and costs) including corresponding communication. 9. 参与质量体系管理要求相关的文件创建及执行Collaboration in the further development of the QA systems and creation of system-relevant documents 10. 质量负责人交予的其它工作Other job assigned by Head of Quality
